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The relevance of the subject of the article. Preschool educational organizations are actively implementing various electronic learning tools – laptops, interactive whiteboards, digital laboratories, 3D pens and much more. The use of these tools to enrich the educational activity of the child and increase the diversity of his independent activity is an important task of modern preschool education. The research of the attitude of teachers to the use of technical devices in working with children is an urgent problem, the study of which will reveal the features of the use of electronic learning tools by educators.

The aim of the study: to identify the attitude of educators to the use of electronic learning tools in the educational activities of preschoolers.

Methodology: individual structured interview.

Description of the research progress. The sample consisted of 50 teachers of preschool educational organizations in Ivanovo. Teachers were asked to answer a number of questions on the use of electronic devices in their professional activities. The statements showing the respondent’s attitude to the use of technology in working with children, the opportunities for the development of the child that the teacher sees in the use of modern technology, the problems and difficulties encountered in the process of using electronic devices were carefully studied.

Research results. Educators actively use technical devices in working with children. Most often, technical devices are used by teachers to increase the visibility of classes, as well as a surprise moment to attract the attention of children. Most of the interviewed educators would not like to use technical devices in every exercise. They explain this by the fact that it is more important for a preschooler to gain experience of live communication, subject activity and independent work with various materials. Among the main problems of teachers in working with technical devices, one can single out the unavailability or malfunction of electronic means, as well as the lack of consumables and the difficulty of mastering computer programs.

Conclusion. The main problem in the attitude of teachers to modern technical devices is the contradiction between the wide opportunities for conducting classes that technology gives to the educator, and the possible harm to the health and development of the child. Teachers regard electronic learning tools as a resource for additional audiovisual support of classes and do not see the potential of technical devices to enrich children’s independent activities in the classroom and in the play. Using technical devices in working with children, teachers proceed from the leading position of an adult and define the lesson as the leading organizational form of work with preschoolers.

The relevance of the topic of the article. Modern parents of preschoolers are active participants in the educational process. Their satisfaction is an important criterion for assessing the quality of education. Studying their opinion is an effective tool for systematic improving the quality of preschool educational institutions.

The aim of the study. Identification and description of the reasons for the dissatisfaction of parents of Moscow preschool institutions. Methodology: thematic semi-structured interviews.

Description of the research progress. The sample consisted of 20 mothers of children aged 3 to 7 attending kindergartens of various types and forms of institutions in Moscow. Parents were asked to tell about the choice of kindergarten, subject-spatial environment, daily routine, supervision and care of children, interaction between teachers, children and parents, types of activity, development of speech, thinking and educational program. The spontaneously mentioned causes of dissatisfaction were thoroughly investigated. The thematic framework for the questions was the ECERS international scale and works devoted to identifying the correlation of parental involvement and their level of satisfaction.

Research results. Among the main groups of reasons for dissatisfaction with preschool educational institutions, “interaction” is leading by a wide margin, implying the quality of interaction between children, educators, administration, and parents. It is the reasons for the “interaction” group that become the critical point for transferring children to another preschool. Among the main complaints are: the individuality of the child is not taken into account; tough discipline; strict, rude, unprofessional educators; the authoritarian position of the head towards parents; poor quality of feedback; relationships with peers. The group “types of children’s activity” has the potential to become as significant as “interaction”: when choosing a kindergarten, parents pay attention to the presence and variety of circles, in the private sector they are ready to take their child further for the sake of quality classes. Parents are rather satisfied with supervision, care, compliance with the temperature regime, the subject-spatial environment. The group “development of speech and literacy” stands apart: parents do not mention this topic. They are either poorly informed about the kindergarten program, or consider this aspect unimportant.

Conclusion. Satisfaction of parents as active participants in educational process is one of the important criteria for assessing the quality of preschool education, and dissatisfaction is a marker for the necessary improvements. If the administration and teachers, when assessing the quality, evaluate the group and the kindergarten as a whole, that the comfort and emotional well-being of their own child is important to parents. This means that the individual approach and personal development are at the forefront. The main attention should be paid to the quality of interaction between children, parents and the kindergarten staff and to the quality and variety of types of children’s activity. These studies of the causes of parental dissatisfaction can be useful for heads of preschool educational institutions of various forms of ownership to improve the quality of services provided and develop a marketing strategy.