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The recent years have seen pre-school become part of general education. This change has been enshrined in law and is reflected in the way pre-school departments in primary schools are organized and financed. The wellbeing of preschool departments in territorial educational complexes depends on the number of parents involved. What remains to be seen however, is the priorities they have. Do they perceive early childhood education as part and parcel of general education? Do they really need pre-school education, and what exactly do they expect to get from it? Research into parental needs showed that most parents choose a pre-school department solely on the consideration of its convenient location. They see care and supervision as being the main goal of pre-school education. Parents’ satisfaction is associated with the friendly and individualized attitude the teacher displays towards a child. Three groups of parents were identified in terms of choices, objectives and satisfaction factors.